Managed Services

Keeping your IT infrastructure running efficiently requires constant attention and the availability of a highly skilled staff. Many businesses are overwhelmed by rapidly changing technology and the ability to retain proper talent.

About

Managed Services

BRYTECH’s managed services is an alternative or supplement to traditional in-house service delivery. Our managed services can take on necessary, time-consuming tasks like patching, monitoring and management of your infrastructure. Managed services provide relief from mundane tasks so you can focus on the strategic business initiatives that differentiate your business. 

Project Management

BRYTECH is uniquely positioned to provide solid project management industry experience to deliver tangible, affordable, and reliable solutions to our clients 

BRYTECH project managers offer full-cycle planning, implementation, and reporting capabilities for your technology-related business needs and projects. Our project management as a service (PMaaS) can be paired with our solutions and professional services or delivered as a stand-alone offering. Whichever way you decide to utilize BRYTECH PMaaS, we can help you achieve measurable results for your business. 

Product Training 

BRYTECH product training utilizes a “Scenario-Based Solution Training” methodology, using real examples of how you run your business.

Solution training needs to be more that a class room demonstration of how features work. In our approach, we develop a set of common IT tasks particular to how you run your business. We show you how to use a feature or set of features to perform those tasks.

The result is worth the effort. At the completion of our training engagement, you are fully capable of running your business using the solution. This is what differentiates BRYTECH training from the competition.

Documentation 

BRYTECH offers an array of technical documentation services. It can be as simple as a project implementation plan or as complex as developing a business continuity plan for your entire data center. BRYTECH technical writers can deliver any level of documentation required.

 

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Increased Operational Efficiency

proactive resolution of issues and problems prevents unexpected system downtime and ensures clients can work on a reliable enterprise environment.

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Reduced Operating Costs

clients are able to control costs and reduce overall spending for IT services and support with a fixed fee billing model.

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Enterprise Level Support

clients enjoy end-to-end support from service desk and desktop support to systems administration and engineering services.

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Minimized downtime

Increased system health, immediate remediation of issues, continuous maintenance of enterprise documentation, and fully tested backup and disaster recovery procedures will ensure our clients’ IT enterprise achieves maximum uptime.

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Peace of Mind

network monitoring is performed 24x7x365 ensuring any threat of downtime or security breach is minimized; let us run your technology, so you can focus on running your business!

Why

Why Brytech?

Small IT companies come and go with great frequency, and in many cases their support staff will too. If you have been in business longer than 5 years, you have likely experienced the process of switching IT companies, at least once and maybe several times. You know the frustrations of ‘training’ new technicians to support your IT infrastructure – equipment locations, passwords, facility access, VIP users, approval processes, and the list continues. “Are these technicians your trusted advisors”, or are they more likely a “B-Team” trying to fix your computer problems?

BRYTECH solves this challenge by offering Managed Services with a national footprint of office locations and a depth and breadth of expertise to support any size client environment. Our management team and subject matter experts ensures all BRYTECHsupport staff receive specialized training for each client environment, and our solution delivery model is consistently applied to each client engagement.

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